Our policies

Book online, or call or text the studio. A deposit holds a fitting, a color visit or a custom order, and it goes toward your service. The booking page shows the amount before you confirm.

We ask for 48 hours' notice to cancel or move a booking. If you are running late, call or text. We will fit in as much of your time as we can, and if there is not enough time left we will help you rebook.

If you miss a booking without telling us, the room sat empty for you. We may ask for a deposit before the next booking.

Clients under 18 come with a parent or guardian, who can stay in the room. The suite fits one guest, so other friends and family wait outside.

Some adhesives and color products can irritate skin. If you wear a unit with an adhesive, we do a patch test before the first install, following the maker's directions. Tell us at booking if you have reacted to a hair product or an adhesive before.

Tell us within a few days and we'll make it right. Bring the unit back and we will look at it together.

Tips are welcome and never expected. You can add one by card when you pay, or leave cash.

Come about ten minutes early to find parking and the suite. Wear your hair the way you usually do, in braids, twists or a wrap if that is what you wear, and bring photos of looks you like and any unit you already own.